12/30/2023 0 Comments Undelete 360 administrator rights![]() If you have access to multiple organizations, select the appropriate organization for this specific user. Navigate to the Users page in x360Portal and click Create New: (For example, you'll need to create new Organization users when you add new technicians working for your MSP organization.) You may wish to add additional users to your own MSP organization account. If the user has lost their MFA configuration or otherwise needs to reset their MFA access type, clicking the Reset Multi-Factor Authentication button from the User page will revoke the existing MFA access and force the user to set up MFA again on their next login.Ĭreate new Organization users in the x360Portal When a new user logs in for the first time, they will be prompted to configure an MFA authentication application or set up an email address. Note: Multi-Factor Authentication (MFA) is required for x360Portal users. If you click the Accept button and proceed, the user will receive an email with instructions, including a clickable link, which will allow them to reset their x360Portal password. A Reset Password popup will appear, requesting confirmation. ![]() To change the user password, click Reset Password.
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